Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between TrashLane, LLC, a New Hampshire limited liability company (“TrashLane,” “we,” “us”), and the business that uses our Services. Please read them carefully.

1. Agreement to these Terms

These Terms govern your access to and use of the “Services”: the trashlane.com website, the TrashLane web application at app.trashlane.com, the TrashLane mobile applications (including the TrashLane Driver app), our APIs, and the hauler-branded public surfaces we host on behalf of our customers — including service-request and signup pages, the customer portal, hosted invoice payment pages, and any hauler website or microsite product we may offer — together with all related services.

By clicking “I agree,” creating an account, or otherwise accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

These Terms are an agreement between businesses. If you are accepting them on behalf of a company (such as a waste-hauling business), you represent that you have authority to bind that company, and “you” refers to that company. We refer to a business customer with a TrashLane organization account as a “Hauler,” to the individuals a Hauler allows to use its account (owners, managers, office staff, drivers, and crew) as “Authorized Users,” and to a Hauler’s own customers as “End Customers.”

Your End Customers are not parties to these Terms and acquire no rights under them. When your End Customers use the customer portal, a hosted payment page, or your branded public pages, their use of those surfaces is governed by our Portal & Website Terms of Use, and nothing in these Terms creates an obligation from TrashLane to them.

2. Eligibility and registration

You must be at least 18 years old to use the Services. The Services are offered for business use by companies operating in the United States; we do not currently offer the Services in other countries. The Services are sold only to businesses, for business purposes — not to consumers for personal, family, or household use.

We may condition account creation on an invitation, waitlist, or signup code while the Services are in early access. You agree to provide accurate, current, and complete registration information and to keep it up to date.

3. Accounts, roles, and security

You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly at support@trashlane.com if you suspect unauthorized use.

A Hauler’s organization owner and managers control which Authorized Users have access and what roles they hold. The Hauler is responsible for its Authorized Users’ compliance with these Terms and for all activity in its organization.

The Services let you create API keys and connect third-party tools (including AI tools and agents) to your organization. Anything done with your API keys is attributed to you. If you direct your data to a third-party tool, that transfer is at your instruction, and the third party’s terms govern its handling of your data. Keep API keys confidential and revoke any key you believe is compromised.

If you sign in with Google, your use of Google’s service is subject to Google’s terms and privacy policy.

4. Communications from TrashLane

You consent to receive communications from us electronically — by email to your account address, by in-app notice, and by push notification if you enable it — and you agree that electronic communications satisfy any legal requirement that a communication be in writing.

You also agree that we may contact you at the phone number on your account, including by phone call and text message, about your account, subscription, billing, security, and support, even if that number appears on a state or federal do-not-call list. Consent to marketing calls or texts is not a condition of purchasing or using the Services. Message and data rates may apply, and message frequency varies. You can opt out of marketing calls and texts at any time by replying STOP to a text or writing to support@trashlane.com; transactional and account communications are part of the Services and cannot be turned off while you use them.

Keep the contact information on your account current. Notices we send to the email address or phone number on file are effective when sent.

5. Your fleet and truck records

Subscription fees are priced per truck, so accurate truck records are how both of us know what is owed.

Operating Trucks. An “Operating Truck” is a vehicle you use to perform hauling services during a billing period — whether or not you have entered it as a truck record in the Services. You agree to create and maintain a truck record for each Operating Truck, to keep those records current as your fleet changes, and to archive records for vehicles you have taken out of service. Keeping your truck records accurate is a material obligation under these Terms.

How fees are computed. Your subscription quantity, and the fees we charge, are computed from the active truck records in your organization. Archived truck records are not billed. Adding or archiving a truck record adjusts your subscription quantity accordingly.

Peak fleet count. Because the Services are priced per truck per month, we may compute your subscription quantity for a billing period from the highest number of active truck records in your organization at any point during that period, rather than the number at the end of it. Where we do: archiving a truck record mid-period does not reduce that period’s fees or create a credit; reactivating a truck record already counted in the period does not add a charge; activating a truck record beyond the period’s high mark is charged, prorated for the remainder of the period; and the count resets to your actual active truck records at each renewal.

Verification. We may compare your truck records against the operational data already in your account — runs, routes, stops, drivers, and vehicle assignments — to confirm that they line up. If that comparison shows a good-faith discrepancy between your truck records and the vehicles actually operating, we may ask you for reasonable documentation of your fleet for the period in question; a current commercial-auto insurance vehicle schedule is one example of documentation we will accept. Absent a further discrepancy, we will not make such a request more than once in any 12-month period.

True-up. If we determine that you operated more trucks than your records reflected, we will notify you and explain the basis for that determination. You then have 10 business days to correct your truck records or explain the discrepancy. If the discrepancy stands, we may adjust your subscription quantity going forward and invoice the additional fees that would have been charged had your records been accurate, for up to the three most recent billing periods. Those amounts are unpaid subscription fees, not a penalty. We will not suspend the Services over a true-up you are disputing in good faith, so long as you remain current on undisputed amounts.

6. Subscriptions, fees, and payment

Paid access to TrashLane is sold as a subscription billed through Stripe, priced per truck (see Section 5) or as otherwise described at purchase. Subscriptions renew automatically at the end of each billing period until cancelled.

You can cancel at any time through the billing settings; cancellation takes effect at the end of the current billing period. Fees are non-refundable, and we do not provide refunds or credits for partial billing periods, except where required by law or expressly stated otherwise.

We may offer free, discounted, demo, or trial access (including via coupon codes) at our discretion, and we may modify or end promotional access at any time. Unless we say otherwise, promotional access converts to a paid subscription at the end of the promotional period.

If a renewal payment fails, we may retry the charge and will provide a grace period before downgrading or suspending paid features. We may change our prices with at least 30 days’ notice (by email or in-app), effective at your next renewal after the notice period. Fees are exclusive of taxes; you are responsible for any applicable sales, use, or similar taxes, excluding taxes on our income.

Amounts not paid when due accrue interest at the lesser of 1.5% per month and the maximum rate permitted by law, running from the due date until the amount is paid. You are responsible for the reasonable costs we incur in collecting overdue amounts, including collection-agency fees and attorneys’ fees.

7. Payments between you and your End Customers

TrashLane integrates with Stripe Connect so Haulers can invoice and collect payment from their End Customers. Payment processing services for Haulers on TrashLane are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (together, the “Stripe Services Agreement”). By agreeing to these Terms or continuing to operate as a Hauler on TrashLane, you agree to be bound by the Stripe Services Agreement, as Stripe may modify it from time to time. As a condition of TrashLane enabling payment processing services through Stripe, you agree to provide TrashLane accurate and complete information about you and your business, and you authorize TrashLane to share that information — and transaction information related to your use of the payment processing services provided by Stripe — with Stripe. Stripe processes personal information as described in the Stripe Privacy Policy.

Your relationship with Stripe is direct: you control the Stripe account, and you keep it even if you stop using TrashLane.

You, the Hauler — not TrashLane — are the merchant of record for charges to your End Customers. TrashLane is not a party to transactions between you and your End Customers, is not a bank, money transmitter, or payment processor, and does not hold your funds. You are solely responsible for the goods and services you sell, your prices and taxes, refunds, chargebacks, disputes, and compliance with card-network and Stripe requirements. Payment timing (including ACH settlement and verification) is controlled by Stripe and the banking system, not by us. Balance and payout information we display is provided by Stripe for your convenience and is informational only.

8. Customer Data

“Customer Data” means the data you or your Authorized Users and End Customers submit to the Services — including End Customer names and contact details, service addresses, notes, custom fields, documents, photos, service and invoice records, and messages.

You own your Customer Data. You grant us a non-exclusive, worldwide license to host, copy, process, transmit, display, and back up Customer Data solely as needed to provide, secure, support, and improve the Services and to comply with law.

We make these commitments about Customer Data: we process it to provide, secure, support, and improve the Services, and as instructed by you through your use of the product; we do not sell it and do not share it for advertising; we disclose it only to the service providers (subprocessors) we use to run TrashLane, as described in our Privacy Policy; and upon termination we delete it as described in Section 18. To the extent a US state privacy law applies to Customer Data, we act as your “service provider” or “processor” and will assist you, as reasonably needed, in responding to verified privacy requests from your End Customers.

Machine learning and AI. We may use Customer Data to develop, train, tune, and evaluate the machine-learning and AI models we use to provide and improve the Services — for example route optimization, address matching, anomaly detection, and in-product assistance. We will not use Customer Data to train models made available for the benefit of third parties. Where an AI feature depends on a third-party model provider, we will list that provider as a subprocessor in our Privacy Policy and will contract for terms that prevent it from using Customer Data to train its own models. We may generate and use aggregated or de-identified data (which does not identify you or any person) without restriction, including to operate, benchmark, and improve the Services.

Security. We maintain administrative, technical, and physical safeguards appropriate to the nature of the Customer Data we hold, as described in our Privacy Policy. If we confirm a breach of security that leads to the unauthorized access, disclosure, or loss of your Customer Data, we will notify you without undue delay and share what we know about the scope of the incident and our response.

Your responsibilities. You represent that you have the right to submit the Customer Data you put into the Services and an appropriate legal basis to have it processed. You are responsible for the accuracy and legality of Customer Data, for obtaining any consents required from your End Customers, and for the content of notifications, invoices, and prices you publish. Messages sent to your End Customers through the Services are governed by Section 11.

9. Confidentiality

Each party may disclose non-public information to the other in connection with the Services — for example our pricing, product plans, and security details, and your business, operational, financial, and customer information. “Confidential Information” means information a party discloses that is marked confidential or that a reasonable person would understand to be confidential from its nature or the circumstances of disclosure.

The receiving party will use Confidential Information only as needed to perform under these Terms, will protect it with at least the care it uses for its own confidential information (and never less than reasonable care), and will disclose it only to employees, contractors, and advisors who need it and who are bound by confidentiality obligations at least as protective as these.

Confidential Information does not include information that is or becomes public through no fault of the receiving party, that the receiving party already knew without a duty of confidentiality, that it independently develops without using the disclosing party’s Confidential Information, or that it rightfully receives from a third party free of any obligation.

The receiving party may disclose Confidential Information where legally compelled, provided that (where lawful) it gives the disclosing party prompt notice and reasonable cooperation in seeking protective treatment. These obligations last for three years after disclosure, and for trade secrets for as long as they remain trade secrets. Customer Data is governed by Section 8 rather than this section.

10. End Customer surfaces

The Services include surfaces your End Customers use directly: your branded signup page, the customer portal, hosted invoice payment pages, and notification emails, which are sent from TrashLane’s email infrastructure displaying your business name. If we offer hauler websites or microsites, those are also provided under these Terms.

We provide those surfaces to you, as part of the Services you license under these Terms. Your End Customers are not parties to these Terms and are not TrashLane’s customers. Their use of those surfaces is governed by our Portal & Website Terms of Use, and the personal information they submit there is handled as described in our Privacy Policy — where, as to End Customer information, we act on your behalf as your service provider.

Your service relationship with your End Customers — the hauling services, pricing, invoicing, and support — is yours alone. You are responsible for the accuracy of the content shown on your branded surfaces (including prices and service descriptions) and for honoring the commitments you make to End Customers there. If you present your own terms or policies to your End Customers, they bind you and them only, never TrashLane, and you are responsible for their content and for obtaining any agreement to them.

11. Messaging your End Customers

The Services send messages to your End Customers on your behalf — by email and, where we offer it, by text message. You are the sender of those messages; TrashLane is the conduit. You decide who is contacted, through which channel, and what the messages say, and you are solely responsible for their content, recipients, timing, and frequency.

Consent. You represent and warrant that, for every email address and phone number you load into or generate through the Services, you have obtained and maintain records of all consents, permissions, and authorizations required by applicable law for the messages sent to it — including the Telephone Consumer Protection Act (47 U.S.C. § 227) and its implementing rules, the CAN-SPAM Act, Massachusetts telemarketing and do-not-call law (M.G.L. c. 159C and 201 CMR 12.00), New Hampshire’s telephone-solicitation statute (RSA 359-E), and the do-not-call, telemarketing, and anti-spam laws of any other state whose residents you contact. You will honor opt-out, unsubscribe, and STOP requests promptly, maintain your own do-not-contact records, and stop contacting anyone who has withdrawn consent.

No purchased or scraped lists. You may not load into the Services, or send messages through the Services to, contact information obtained from purchased, rented, harvested, scraped, or otherwise third-party-sourced lists. Contact information you use with the Services must come from your own relationships with your End Customers.

Content and timing. Messages you send through the Services must accurately identify you as the sender, must not be deceptive, must carry the disclosures and opt-out mechanisms the law requires, and must respect any applicable time-of-day restrictions in the recipient’s local time.

Immediate suspension. If we reasonably believe that messaging from your account violates this Section or applicable law — including on the basis of recipient complaints, spam-trap or abuse reports, or notices from a carrier, email provider, or messaging aggregator — we may suspend, throttle, or disable messaging from your account immediately, without advance notice and without the opportunity to cure described in Section 18, and keep it suspended until the matter is resolved to our reasonable satisfaction. We will tell you why. A messaging suspension does not by itself suspend the rest of the Services and does not relieve you of fees.

Allocation of risk. Claims arising from messages sent through your account are indemnified under Section 21, and your obligations under this Section sit outside the liability limits in Section 20.

12. Acceptable use

You agree not to, and not to permit anyone to: (a) use the Services in violation of law or these Terms; (b) upload content that is unlawful, infringing, or that you lack rights to; (c) probe, scan, or test the vulnerability of the Services, breach or circumvent security or rate limits, or access data not intended for you; (d) reverse engineer, decompile, or attempt to extract the source code of the Services, except as permitted by law; (e) resell, sublicense, or provide the Services to third parties as a service bureau, except that you may use the Services on behalf of your own hauling business and its End Customers; (f) use the Services to send spam or unsolicited communications, or to harass, defraud, or harm others; (g) interfere with or disrupt the integrity or performance of the Services; (h) use automated means to scrape the Services other than through our documented APIs; or (i) use the Services to build a competing product.

Lawful operation of your business. The Services are software for running a hauling business. They are not a compliance system, and using them does not make your operations lawful. You are solely responsible for operating in compliance with the laws and regulations that apply to your business — including waste collection, transportation, handling, and disposal requirements; landfill, transfer-station, and disposal-facility rules; licensing, permitting, and registration; environmental law; any rate, tariff, or franchise regulation governing what you may charge; and motor-carrier, vehicle-safety, hours-of-service, and traffic law, including laws restricting the use of mobile devices while driving. Nothing in the Services authorizes or excuses unlawful dumping or disposal, unpermitted operation, or unsafe driving, and the routes, prices, records, and documents the Services produce are not evidence of compliance. We do not supervise, direct, or verify your operations, and we are not liable for them (see Sections 19 and 20).

We may investigate violations and may suspend or terminate accounts that violate this section (see Section 18).

13. Mobile apps

We grant you a limited, non-exclusive, non-transferable, revocable license to install and use our mobile apps on devices you own or control, solely to access the Services.

Driver app; safety. The TrashLane Driver app collects precise location information from the device — including in the background while a route is active — as described in our Privacy Policy. Haulers are responsible for informing their drivers about this collection, and drivers can control it through device permissions. Do not interact with the Services while driving. Route suggestions, navigation hand-offs, optimized stop orders, and time estimates are informational aids only; drivers and Haulers remain solely responsible for safe vehicle operation, route choice, and compliance with traffic laws and transportation regulations. Your obligations under Section 12 govern how your Authorized Users operate in the field.

Apple App Store. If you download our apps from the Apple App Store: these Terms are between you and TrashLane only, not Apple; Apple is not responsible for the Services or their content; Apple has no obligation to furnish maintenance or support for the app; in the event of a failure to conform to a warranty, you may notify Apple and Apple will refund the purchase price (if any), and to the maximum extent permitted by law Apple has no other warranty obligation; Apple is not responsible for addressing product, legal, or IP claims relating to the app; you represent that you are not located in a country subject to a US government embargo and are not on any US government list of prohibited or restricted parties; and Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you. Your use must also comply with Apple’s Media Services Terms and Conditions.

Google Play. Use of apps downloaded from Google Play must also comply with Google Play’s terms of service.

14. AI features

Parts of the Services use artificial intelligence and machine learning — for example route suggestions, address matching, summaries, and drafted text. AI outputs can be wrong, incomplete, or misleading. They are suggestions, not advice or decisions. You are responsible for reviewing and verifying any output before you rely on it, send it to an End Customer, or act on it in the field. AI features are provided subject to the disclaimers in Section 19.

If you connect a third-party AI tool or agent to your organization — through an API key or an integration — that tool acts with your authority. Actions it takes are treated as your actions, including creating, changing, and deleting records, and some of those actions cannot be prevented, reversed, or undone by us. Grant a tool only the access it needs, and revoke keys you no longer use.

15. Intellectual property; feedback

The Services — including software, design, and content we provide, but excluding Customer Data — are owned by TrashLane and its licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to access and use the Services during your subscription in accordance with these Terms. We reserve all other rights. You may not use our name, logo, or trademarks without our prior written consent.

If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.

16. Third-party services

The Services interoperate with third-party services — for example Stripe (payments), Google (sign-in), mapping, geocoding, and navigation providers, and any tools you connect via API keys. Third-party services are governed by their own terms, we do not control them, and we are not responsible for them. Links or hand-offs to third-party services (such as opening a navigation app) do not imply endorsement.

17. Beta and early-access features

The Services are under active development, and we may designate some or all features as beta, preview, or early access. Beta features are provided as-is, may change or be discontinued at any time, may contain bugs, and are excluded from any commitments we make elsewhere in these Terms to the fullest extent permitted by law.

18. Term, suspension, and termination

These Terms apply from your first use of the Services until terminated. You may stop using the Services and cancel your subscription at any time; you may also request deletion of your account or organization as described in the Privacy Policy.

We may suspend or terminate your access (in whole or in part) if you materially breach these Terms, if your payment is overdue beyond the grace period, if we are required to by law, or if we reasonably believe suspension is necessary to protect the Services, other customers, or End Customers. Where practical, we will notify you and give you an opportunity to cure before terminating for breach — except for messaging suspensions under Section 11, which take effect immediately and without a cure period.

Data export and deletion. You can export core records (such as customers, drivers, and invoices) from the Services at any time. After termination or account deletion, we will make your Customer Data available for export for 30 days (unless we terminated you for a serious breach or are legally prevented), and we will delete Customer Data from our active systems within 60 days, except for records we retain as described in the Privacy Policy (for example billing and tax records and communication-audit records) and residual copies in backups, which are purged on the backup cycle.

Delinquent accounts. If an account is more than 90 days past due, we may terminate it and delete its Customer Data. Before we do, we will give notice to the account email address and a reasonable opportunity to bring the account current or export the data.

Sections that by their nature should survive termination (including Sections 8 (license to aggregated and de-identified data), 9, 11 (as to messages sent before termination), 15, and 19–25) survive.

19. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, TRASHLANE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA WILL NOT BE LOST.

Without limiting the foregoing: route optimization, geocoding, mapping, and time estimates are approximations and may be inaccurate or infeasible; AI outputs may be wrong or misleading; invoice and billing features are tools, not accounting, tax, or legal advice; and delivery of emails and other notifications depends on third-party networks we do not control. You are responsible for verifying outputs before relying on them.

20. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) TRASHLANE’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE FEES YOU PAID TO TRASHLANE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY AND (ii) $5,000.

These limitations do not apply to your payment obligations, your indemnification obligations, your obligations under Section 11 (messaging your End Customers), either party’s breach of the other’s intellectual-property rights, or liability that cannot be limited by law. TrashLane has no liability arising from transactions between you and your End Customers (Section 7), from your Customer Data or its use in violation of Section 8, from messages sent through your account, or from your hauling operations and your compliance with the laws and regulations that govern them (Section 12) — including disposal, environmental, licensing, permitting, rate-regulation, and vehicle-safety requirements and the conduct of your drivers.

21. Indemnification

You will defend and indemnify TrashLane and its officers, members, employees, and agents against claims, damages, and reasonable expenses (including attorneys’ fees) arising from: (a) your Customer Data or your breach of Section 8; (b) messages sent through your account or your breach of Section 11 — including claims under the Telephone Consumer Protection Act, the CAN-SPAM Act, or any state telemarketing, do-not-call, or anti-spam law; (c) your hauling services and your relationships and transactions with End Customers, including refunds, chargebacks, and disputes; (d) your violation of law or these Terms; or (e) content you publish on your branded surfaces. We will promptly notify you of any such claim and reasonably cooperate at your expense; you may not settle a claim imposing obligations on us without our consent.

22. Dispute resolution; jury waiver; class-action waiver

Please read this section carefully — it affects your rights.

Informal resolution first. Before filing a claim, you agree to contact us at support@trashlane.com with a written description of the dispute and the relief you seek, and to give us 30 days to try to resolve it informally. We will do the same before filing a claim against you.

Jury waiver. To the fullest extent permitted by law, each party waives any right to a trial by jury in any action arising out of or relating to these Terms or the Services.

Individual claims only. All disputes must be brought on an individual basis. Neither party may bring or participate in a class, collective, consolidated, or representative action against the other, and no court may consolidate the claims of more than one party without both parties’ consent. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) is severed and proceeds separately, and the rest of this section stays in effect.

Time limit. Any claim arising out of or relating to these Terms or the Services must be brought within one year after the claim arose, or it is permanently barred, except where a longer period is required by law.

Equitable relief; small claims. Either party may seek injunctive or other equitable relief in court to protect its intellectual property or the security of the Services without first completing informal resolution, and either party may bring an individual claim in small-claims court.

23. Governing law and venue

These Terms are governed by the laws of the State of New Hampshire, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. The state courts located in Rockingham County, New Hampshire and the United States District Court for the District of New Hampshire have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, and both parties consent to personal jurisdiction and venue there.

24. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will provide at least 30 days’ advance notice — by email to your account address, in-app notice, or both — before it takes effect, and we may require you to accept the updated Terms in the app to continue using the Services. Non-material changes (such as clarifications) take effect when posted with an updated “Last updated” date. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms; if you do not agree, stop using the Services and cancel before the effective date.

25. General

These Terms, together with the Privacy Policy and any order or subscription details presented at purchase, are the entire agreement between you and TrashLane regarding the Services and supersede prior agreements on that subject. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. If a provision is unenforceable, the remainder stays in effect. A failure to enforce a provision is not a waiver. You agree to comply with applicable US export-control and sanctions laws. Nothing in these Terms creates a partnership, joint venture, or agency relationship.

No third-party beneficiaries. Except for Apple as described in Section 13, these Terms confer no rights on anyone who is not a party to them, and your End Customers acquire no rights under them.

Publicity. We may identify you as a TrashLane customer and use your business name and logo on our website and in marketing materials. You may revoke this permission at any time by writing to support@trashlane.com, and we will stop using your name and logo in new materials within a reasonable time.

Events beyond our control. Neither party is liable for any delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control — including acts of God, natural disaster, severe weather, fire, flood, war, terrorism, civil unrest, labor disputes, epidemic, government action, failure or outage of the internet, telecommunications, or third-party hosting, storage, or network providers, and denial-of-service or similar attacks.

Notices to TrashLane must be sent to support@trashlane.com or to TrashLane, LLC, 4 Quail Drive, Raymond, NH 03077. We may send notices to the email address on your account or in-app.

Questions? Contact us at support@trashlane.com.